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FAQ

  • How can I contact customer support?
    For any concerns, reach out to us via [Your Contact Email] or call us at [Your Contact Number].
  • How do I place an order?
    You can place an order through our official website or by contacting our authorized distributors.
  • How do I know which product is right for me?
    We strongly recommend consulting a medical professional before purchasing or consuming any pharmaceutical product.
  • Is my personal information safe?
    Yes, we use advanced security measures to protect customer data and do not share it with third parties, except for order fulfillment purposes.
  • Can I return or exchange a product?
    Due to the nature of pharmaceutical products, we do not accept returns or refunds. However, if you receive a damaged or incorrect product, report it within 24 hours for resolution.
  • What payment methods do you accept?
    Currently, we offer Cash on Delivery (COD). In the future, we will integrate secure online payment options like Razorpay, Paytm, PhonePe, and Credit/Debit cards.
  • Are your products certified and safe?
    Yes, all our pharmaceutical products meet Indian regulatory standards and undergo rigorous quality checks to ensure safety and efficacy.
  • How long does delivery take?
    We deliver across PAN India, with an estimated delivery time of 3 to 7 business days.
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